Ontime delivery1/1/2024 If the third-party is hired by the organization, then the May be excluded from the OTD measurement. – 7.5.1): If the delivery is delayed due to third party issues should it be considered as On-time deliveryĪnswer - If the third-party is hired by the customer, then those orders Question 10255 - With respect to On-time Delivery (OTD – 7.2.2 / OTD The different date, then delivery on the new date would be on time. If the customer had contacted you first requesting Is not on time unless delivered on the original CRD. You, the organization, requested the change in the CRD, then according to 5.4.4 b) 6) the order Of the counting rules which states 'Changes to the CRD may not be initiated by the organization.' Since Your question isĪnswer - Please see the last sentence of section 5.4.4 b) 6) The customer agrees to accept the item on the different date. You, the organization, ask the customer if you can deliver Question 9723 - The customer requests an item for delivery on aĬertain date, the customer request date (CRD). For an example, please go to page then click on the Question 9339 - For software services, need more clarity on OTDĪnswer - You would have no OTD to report if the customer downloads Unless the customer agrees they can be delivered yearly. If they are delivered early they are not on time Of each line item must be delivered on the due date. In order for a line item to be on time the entire quantity For example, if the purchase order contained the following: Item Question 9335 - In reporting On-Time Delivery, how are you definingĪnswer - A ‘line item’ is a single line in a purchase order that These questions generally relate to the On-time Delivery (OTD) measurement for purchase order line items The number of each question is the ticket number in the Questions have been answered through this means. Receiving answers from the subject matter experts of the TIA QuEST Forum. The Contact Us function at the top of every page on the website is the preferred means for asking questions and
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